CROM Collected Return Policy
Returns
If you are not completely satisfied with your purchase of CROM Collected, you may return it within 30 days of the delivery date for a full refund. To be eligible for a return, the item must be in the same condition that you received it, including all original packaging.
Process
To initiate a return, please contact by using the form below with your order number and a brief explanation of the reason for the return. We will provide you with further instructions on how to send your item back to us.
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact by using the form below.
Contact Information
For any questions or concerns regarding our return policy, please contact by using the form below.